--- title: A Law Firm’s Guide To Managed IT Services description: A Law Firm’s Guide To Managed IT Services image: https://ontimetech.valeonetworks.com/hubfs/Blog%20Images/Imported_Blog_Media/GettyImages-985129858.jpg --- [Skip to the main content.](https://ontimetech.valeonetworks.com/blog/a-law-firms-guide-to-managed-it-services#main-content) [![OTT powerd by VN big](https://ontimetech.valeonetworks.com/hs-fs/hubfs/OTT%20powerd%20by%20VN%20big.png?width=500&height=175&name=OTT%20powerd%20by%20VN%20big.png "OTT powerd by VN big")](https://ontimetech.valeonetworks.com) [![OTT powerd by VN big](https://ontimetech.valeonetworks.com/hs-fs/hubfs/OTT%20powerd%20by%20VN%20big.png?width=500&height=175&name=OTT%20powerd%20by%20VN%20big.png "OTT powerd by VN big")](https://ontimetech.valeonetworks.com) - [Services](https://ontimetech.valeonetworks.com/our-services/) - [Managed It Services](https://ontimetech.valeonetworks.com/our-services/managed-it/) - [Cybersecurity](https://ontimetech.valeonetworks.com/our-services/cybersecurity/) - [Cloud Solutions](https://ontimetech.valeonetworks.com/our-services/cloud-solutions/) - [Compliance](https://ontimetech.valeonetworks.com/our-services/compliance/) - [Industries](https://ontimetech.valeonetworks.com/industries/) - [Resources](https://ontimetech.valeonetworks.com/resources/) - [Blog](https://ontimetech.valeonetworks.com/blog) - [About](https://ontimetech.valeonetworks.com/about/) - [Client Testimonials](https://ontimetech.valeonetworks.com/testimonials/) [415-294-5250](tel:4152945250) [Client Portal](https://portal.Valeonetworks.com) Toggle Menu Toggle Menu [415-294-5250](tel:4152945250) [Client Portal](https://portal.Valeonetworks.com) - [Services *Toggle Menu*](https://ontimetech.valeonetworks.com/our-services/) - [Managed It Services](https://ontimetech.valeonetworks.com/our-services/managed-it/) - [Cybersecurity](https://ontimetech.valeonetworks.com/our-services/cybersecurity/) - [Cloud Solutions](https://ontimetech.valeonetworks.com/our-services/cloud-solutions/) - [Compliance](https://ontimetech.valeonetworks.com/our-services/compliance/) - [Industries](https://ontimetech.valeonetworks.com/industries/) - [Resources *Toggle Menu*](https://ontimetech.valeonetworks.com/resources/) - [Blog](https://ontimetech.valeonetworks.com/blog) - [About *Toggle Menu*](https://ontimetech.valeonetworks.com/about/) - [Client Testimonials](https://ontimetech.valeonetworks.com/testimonials/) - Example Link - Example Link - Example Link [*Facebook*](https://ontimetech.valeonetworks.com/blog/a-law-firms-guide-to-managed-it-services#0) [*Instagram*](https://ontimetech.valeonetworks.com/blog/a-law-firms-guide-to-managed-it-services#0) [*LinkedIn*](https://ontimetech.valeonetworks.com/blog/a-law-firms-guide-to-managed-it-services#0) [*Twitter*](https://ontimetech.valeonetworks.com/blog/a-law-firms-guide-to-managed-it-services#0) [*Youtube*](https://ontimetech.valeonetworks.com/blog/a-law-firms-guide-to-managed-it-services#0) [*Medium*](https://ontimetech.valeonetworks.com/blog/a-law-firms-guide-to-managed-it-services#0) 2 min read # A Law Firm’s Guide To Managed IT Services [Lance Stone](https://ontimetech.valeonetworks.com/blog/author/lance-stone) : Jul 8, 2019, 11:42:00 AM [Managed IT Services](https://ontimetech.valeonetworks.com/blog/tag/managed-it-services) ![Law Firm Managed IT Services](https://ontimetech.valeonetworks.com/hubfs/Blog%20Images/Imported_Blog_Media/GettyImages-985129858.jpg) Technological downtime can make or break a law firm. Even an hour of downtime can cost a small or medium firm as much as $250,000. ## What Exactly Can Go Wrong? Unfortunately, Murphy’s Law has been known to apply in legal cases, meaning if there is an opportunity for things to go wrong they will. It is important that your firm has a dedicated professional, our team of professionals, either inside or outside the firm that can honor your firm’s confidentiality and keep potential problems at bay and/or under control. Some potential issues include **Case Management Issues** Filing is most efficient when stored electronically. They manage related documents, billing, and customer relationships **Security Problems** Reputation is everything for a law firm, and that extends to the attorneys and other staff at the firm. Still, even with so much on the line, the American Bar Association found that as many as a quarter of firms did not have security policies in place. Nothing puts a damper on a firm’s reputation, or even on specific lawyers than a security breach, **[Compliance](https://www.ontimetech.com/compliance/) Issues and Software Integration** Various industries and professions have their own set of confidentiality agreements, that any legal team that works with the company needs to follow in order to protect clients, consumers, and any others involved. Some of these include Health Insurance Portability and Accountability (HIPAA), the Gramm-Leach-Billey Act of 1999 (GLB) and the Sarbanes-Oxley Act (SOX). Following these privacy acts means that legal professionals are prevented from disclosing information. The same discretion needs to translate to technology compliance.It is necessary to have software in place that can handle this responsibility, and see to it that attorneys and anyone else with access can run any necessary software correctly and efficiently without violating compliance standards. **Internal Collaboration** Internal Collaboration is an issue that needs constant monitoring due to the way social media quickly evolves. It is common for attorneys to use the internet for communication, however, it is less common for them to communicate internally about a case, which would make their casework more efficient. The right social media integration can help improve communication and make casework more thorough and efficient. Salesforce, customer relationship management solutions are a common tool used by attorneys and their firms in order to produce better results for clients. ## How a Managed Service Provider Can Help Proactive and Regular Maintenance at a fixed can cost can help with all these issues by applying the knowledge to give your firm or business the right IT infrastructure that will support your needs. That means that attorneys and other employees will receive the training they need to serve your clients confidently and safely. if you have an existing system in place, we can analyze what you have been doing so that any necessary changes can be quickly set in motion. While we at the {company} manage your system remotely, we are still there remotely to answer questions remotely that will improve customer relations and overall productivity. To learn more about how {company} can help your firm contact us today. Thanks to our friends at Orion Networks, a Columbia, MD tech firm. [Visit their website.](https://www.orionnetworks.net/it-services-in-columbia-md/) - [Tweet](https://twitter.com/share) #### ![BusinessOwnerGuidetoM&A-1](https://ontimetech.valeonetworks.com/hs-fs/hubfs/BusinessOwnerGuidetoM%26A-1.png?width=303&height=209&name=BusinessOwnerGuidetoM%26A-1.png) #### Download our eBook*THE ULTIMATE ROADMAP TO CMMC COMPLIANCE* by filling out the form below! [![Financial Service Firms](https://ontimetech.valeonetworks.com/hubfs/Blog%20Images/Imported_Blog_Media/financial-services-firm-employees-technology.jpg)](https://ontimetech.valeonetworks.com/blog/tech-support/financial-services-it-services) #### [Financial Service Firms](https://ontimetech.valeonetworks.com/blog/tech-support/financial-services-it-services) [Lance Stone](https://ontimetech.valeonetworks.com/blog/author/ulisticadmin) : May 29, 2018, 9:48:20 AM IT for Financial Service Firms Simply put, On Time Tech has been supporting emerging and mid-size financial services firms for over two decades. We... [Managed IT Services](https://ontimetech.valeonetworks.com/blog/tag/managed-it-services) [Read More](https://ontimetech.valeonetworks.com/blog/tech-support/financial-services-it-services) [![A Winning Case for Your Law Firm's Managed IT Services](https://ontimetech.valeonetworks.com/hubfs/Blog%20Images/Imported_Blog_Media/GettyImages-171096045-1.jpg)](https://ontimetech.valeonetworks.com/blog/law-firms-managed-services) #### [A Winning Case for Your Law Firm's Managed IT Services](https://ontimetech.valeonetworks.com/blog/law-firms-managed-services) [Lance Stone](https://ontimetech.valeonetworks.com/blog/author/ulisticadmin) : Jun 19, 2019, 7:24:00 PM The sensitive case files and delicate nature of attorneys working with clients to negotiate the legal system have become overwhelmingly reliant on... [Managed IT Services](https://ontimetech.valeonetworks.com/blog/tag/managed-it-services) [Read More](https://ontimetech.valeonetworks.com/blog/law-firms-managed-services) #### [Cloud Services From San Francisco IT Companies Could Bring Your Financial Firm More Clients](https://ontimetech.valeonetworks.com/blog/san-francisco-it-companies-could-bring-your-financial-firm-more-clients) [Lance Stone](https://ontimetech.valeonetworks.com/blog/author/ulisticadmin) : Jan 29, 2020, 3:32:39 PM San Francisco IT Companies Could Bring Your Financial Firm More Clients Since its introduction to the business world, the cloud has established... [Managed IT Services](https://ontimetech.valeonetworks.com/blog/tag/managed-it-services) [Read More](https://ontimetech.valeonetworks.com/blog/san-francisco-it-companies-could-bring-your-financial-firm-more-clients) ![OTT White logo](https://ontimetech.valeonetworks.com/hs-fs/hubfs/VN%20-%20Division%20Logos/OTT%20Logo/OTT%20White%20logo.png?width=524&height=140&name=OTT%20White%20logo.png)   ##### About About On Time Tech is an IT Support and Computer Services company serving California. We provide services to the areas in and around We know businesses like yours need technology support in order to run highly-effective organizations. Leverage pro-growth technology services for your company now. ##### Explore On Time Time Explore On Time Time - [Our Services](https://ontimetech.valeonetworks.com/our-services/) - [Industries](https://ontimetech.valeonetworks.com/industries/) - [Resources](https://ontimetech.valeonetworks.com/resources/) - [About](https://ontimetech.valeonetworks.com/about/) - [Contact](https://ontimetech.valeonetworks.com/contact/) ##### Contact Contact **San Francisco:** 1717 Fifth Ave San Rafael, CA 94901 [415-294-5250](tel:4152945250) Business Hours: M-F: 8AM-9PM - [Privacy Policy](https://ontimetech.valeonetworks.com/privacy-policy/) © 2026 On Time Tech [*Facebook*](https://www.facebook.com/ontimetechsf/)[*Twitter*](https://twitter.com/on_time_tech?lang=en)[*LinkedIn*](https://www.linkedin.com/company/ontimetech/)[*YouTube*](https://www.youtube.com/channel/UCubqs9PU_WWF-RFhfK9xNpw) [![Alura White logo](https://ontimetech.valeonetworks.com/hs-fs/hubfs/VN%20-%20Division%20Logos/Alura%20White%20logo.png?width=295&height=115&name=Alura%20White%20logo.png)](https://alura.valeonetworks.com/) [![Next.I.T._White-Logo](https://ontimetech.valeonetworks.com/hs-fs/hubfs/Next.I.T._White-Logo.png?width=328&height=136&name=Next.I.T._White-Logo.png)](https://next-it.net/) [![White-OTT-Logo-1-768x253](https://ontimetech.valeonetworks.com/hs-fs/hubfs/White-OTT-Logo-1-768x253.png?width=313&height=103&name=White-OTT-Logo-1-768x253.png)](https://www.ontimetech.com/) [![Valeo-Logo-White (1)](https://ontimetech.valeonetworks.com/hs-fs/hubfs/Valeo-Logo-White%20(1).png?width=288&height=123&name=Valeo-Logo-White%20(1).png)](https://valeonetworks.com/) *Return to Top* ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Lance Stone", "url" : "https://ontimetech.valeonetworks.com/blog/author/lance-stone" }, "dateModified" : "2024-01-10T16:25:41.304Z", "datePublished" : "2019-07-08T15:42:00.000Z", "headline" : "A Law Firm’s Guide To Managed IT Services", "image" : [ "https://ontimetech.valeonetworks.com/hubfs/Blog%20Images/Imported_Blog_Media/GettyImages-985129858.jpg" ], "mainEntityOfPage" : { "@id" : "https://ontimetech.valeonetworks.com/blog/a-law-firms-guide-to-managed-it-services", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://ontimetech.valeonetworks.com/hubfs/OTT%20-%20Color%20Logo.png" }, "name" : "Valeo Networks" } } ```