--- title: Meeting the Challenges of VoIP Effectively description: Meeting the Challenges of VoIP Effectively image: https://ontimetech.valeonetworks.com/hubfs/Blog%20Images/Imported_Blog_Media/ThinkstockPhotos-508250040-1.jpg --- [Skip to the main content.](https://ontimetech.valeonetworks.com/blog/meeting-the-challenges-of-voip-effectively#main-content) [![OTT powerd by VN big](https://ontimetech.valeonetworks.com/hs-fs/hubfs/OTT%20powerd%20by%20VN%20big.png?width=500&height=175&name=OTT%20powerd%20by%20VN%20big.png "OTT powerd by VN big")](https://ontimetech.valeonetworks.com) [![OTT powerd by VN big](https://ontimetech.valeonetworks.com/hs-fs/hubfs/OTT%20powerd%20by%20VN%20big.png?width=500&height=175&name=OTT%20powerd%20by%20VN%20big.png "OTT powerd by VN big")](https://ontimetech.valeonetworks.com) - [Services](https://ontimetech.valeonetworks.com/our-services/) - [Managed It Services](https://ontimetech.valeonetworks.com/our-services/managed-it/) - [Cybersecurity](https://ontimetech.valeonetworks.com/our-services/cybersecurity/) - [Cloud Solutions](https://ontimetech.valeonetworks.com/our-services/cloud-solutions/) - [Compliance](https://ontimetech.valeonetworks.com/our-services/compliance/) - [Industries](https://ontimetech.valeonetworks.com/industries/) - [Resources](https://ontimetech.valeonetworks.com/resources/) - [Blog](https://ontimetech.valeonetworks.com/blog) - [About](https://ontimetech.valeonetworks.com/about/) - [Client Testimonials](https://ontimetech.valeonetworks.com/testimonials/) [415-294-5250](tel:4152945250) [Client Portal](https://portal.Valeonetworks.com) Toggle Menu Toggle Menu [415-294-5250](tel:4152945250) [Client Portal](https://portal.Valeonetworks.com) - [Services *Toggle Menu*](https://ontimetech.valeonetworks.com/our-services/) - [Managed It Services](https://ontimetech.valeonetworks.com/our-services/managed-it/) - [Cybersecurity](https://ontimetech.valeonetworks.com/our-services/cybersecurity/) - [Cloud Solutions](https://ontimetech.valeonetworks.com/our-services/cloud-solutions/) - [Compliance](https://ontimetech.valeonetworks.com/our-services/compliance/) - [Industries](https://ontimetech.valeonetworks.com/industries/) - [Resources *Toggle Menu*](https://ontimetech.valeonetworks.com/resources/) - [Blog](https://ontimetech.valeonetworks.com/blog) - [About *Toggle Menu*](https://ontimetech.valeonetworks.com/about/) - [Client Testimonials](https://ontimetech.valeonetworks.com/testimonials/) - Example Link - Example Link - Example Link [*Facebook*](https://ontimetech.valeonetworks.com/blog/meeting-the-challenges-of-voip-effectively#0) [*Instagram*](https://ontimetech.valeonetworks.com/blog/meeting-the-challenges-of-voip-effectively#0) [*LinkedIn*](https://ontimetech.valeonetworks.com/blog/meeting-the-challenges-of-voip-effectively#0) [*Twitter*](https://ontimetech.valeonetworks.com/blog/meeting-the-challenges-of-voip-effectively#0) [*Youtube*](https://ontimetech.valeonetworks.com/blog/meeting-the-challenges-of-voip-effectively#0) [*Medium*](https://ontimetech.valeonetworks.com/blog/meeting-the-challenges-of-voip-effectively#0) 2 min read # Meeting the Challenges of VoIP Effectively [Lance Stone](https://ontimetech.valeonetworks.com/blog/author/ulisticadmin) : Sep 1, 2016, 12:38:13 PM [Managed IT Services](https://ontimetech.valeonetworks.com/blog/tag/managed-it-services) Although VoIP (Voiceover Internet Protocol) technology has been touted as a communications cure-all by many small-to-midsized businesses, especially in the cost-cutting department, [VoIP presents many challenges](https://transition.fcc.gov/pshs/services/911-services/voip/challenges.html). These challenges mainly concern: - Integrative complexity - Security vulnerabilities - Network quality of service - Overall reliability These challenges, however, seem to rarely be discussed in IT department circles – at least with C-suite execs who likely want to talk about the new-fangled technology over phone systems. ![VoIP Challenges](https://ontimetech.valeonetworks.com/hs-fs/hubfs/Blog%20Images/Imported_Blog_Media/ThinkstockPhotos-508250040-1.jpg?width=509&height=339&name=ThinkstockPhotos-508250040-1.jpg) **Complexity** Even the average IT pro has challenges learning all the ins and outs of setting up and [servicing VoIP systems](http://www.lightreading.com/services/voip-services/the-voip-dilemma-of-indias-telcos-/d/d-id/725593). VoIP is somewhat of a “left field” factor in the IT equation for many IT professionals, as getting a handle on all the technical jargon and network integration schematics is a handful – especially when introducing VoIP communications systems into an existing data center and network infrastructure. So, how can IT practitioners learn to become fluent in this “left field” skill set? **Security** Instead of running through a phone company switching tree from station to station, like a traditional phone system, IP-based communication technology has to run through several access points first, such as different servers, between communication points. This allows hackers to be able to listen in and eavesdrop on important and confidential business conversations, which, needless to say, could open up VoIP users to a possible data breach situation. Utilizing the proper data encryption and security tools designed to counteract unwanted listeners is a good first step to improving this glaring security vulnerability. **Quality of Service** Voice emanations must be translated into data packets prior to being sent, which can cause “packet-loss,” or a degradation in the packets of bundled data being sent through the Internet wires. It’s the same technology and principle with emails, only that packet-loss with emails merely causes a small delay in receiving the email. In VoIP set-[ups](https://www.ontimetech.com/blog/ups/) it causes choppy, low-quality phone calls. Many companies are frustrated on a daily basis with this fact, but the simple solution is in utilizing an IP provider that can give priority to packets through special parameters or permissions in the [VoIP quality of service](http://www.cisco.com/c/en/us/td/docs/ios/solutions_docs/qos_solutions/QoSVoIP/QoSVoIP.html) mechanism. Having IT personnel on hand to monitor and analyze IP-based traffic and control this tendency (preferably in-house as a managed services provider) than packet-loss can quickly become a non-issue. **Reliability Assurance** Finding an IT solutions company with pros who are qualified as a “unified communications provider” will go a long way to providing you and your company with the reliability assurance that the aforementioned challenges are being adequately met and obviated. Service providers, or MSPs, can be widely varied in their technical expertise, so if your company data network is reliant on VoIP, your best bet is to seek out IT service pros who can give you that assurance and guarantee as unified communications providers. They will typically imply rather sophisticated remote bandwidth management tools and perform the needed diagnostic and curative steps as part of their due diligence. You will be able to tell from the get-go if the IT firm you are enquiring with has the goods or not. Their answer to your [VoIP problems](http://www.designdata.com/wp-content/uploads/sites/321/whitepaper/top_ten_voip_security_issue.pdf) won’t beat around the bush. They will be as enthusiastic in their communications to you as the CIO or department head as they are in neutralizing vulnerabilities and quality snags. Stay connected with top-tier IT networking infrastructure including VoIP service. {company} is the leader in providing [managed IT services](https://www.ontimetech.com/services/current-it-provider/) in {city}.  Contact our expert IT staff at {phone} or send us an email at {email}, and we will be happy to answer any and all your questions. - [Tweet](https://twitter.com/share) #### ![BusinessOwnerGuidetoM&A-1](https://ontimetech.valeonetworks.com/hs-fs/hubfs/BusinessOwnerGuidetoM%26A-1.png?width=303&height=209&name=BusinessOwnerGuidetoM%26A-1.png) #### Download our eBook*THE ULTIMATE ROADMAP TO CMMC COMPLIANCE* by filling out the form below! 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[Managed IT Services](https://ontimetech.valeonetworks.com/blog/tag/managed-it-services) [Read More](https://ontimetech.valeonetworks.com/blog/how-accounting-software-is-helping-countless-smbs-save-time-money-and-resources) [![Top Reasons Why Businesses Should Backup Their Data](https://ontimetech.valeonetworks.com/hubfs/Blog%20Images/Imported_Blog_Media/ThinkstockPhotos-469932880-1-1.jpg)](https://ontimetech.valeonetworks.com/blog/top-reasons-why-businesses-should-backup-their-data) 1 min read #### [Top Reasons Why Businesses Should Backup Their Data](https://ontimetech.valeonetworks.com/blog/top-reasons-why-businesses-should-backup-their-data) [Lance Stone](https://ontimetech.valeonetworks.com/blog/author/ulisticadmin) : Oct 27, 2016, 11:39:51 AM Data is the information backbone of any given business venture or organization, and as such should really be treated like the Holy Grail that it is.... [Managed IT Services](https://ontimetech.valeonetworks.com/blog/tag/managed-it-services) [Read More](https://ontimetech.valeonetworks.com/blog/top-reasons-why-businesses-should-backup-their-data) [![Save YOUR Business from Losing Market Share & Customer Trust in the Wake of Data Breach!](https://ontimetech.valeonetworks.com/hubfs/Blog%20Images/Imported_Blog_Media/data-breach-1.jpg)](https://ontimetech.valeonetworks.com/blog/save-your-business-from-losing-market-share-customer-trust-in-the-wake-of-data-breach) #### [Save YOUR Business from Losing Market Share & Customer Trust in the Wake of Data Breach!](https://ontimetech.valeonetworks.com/blog/save-your-business-from-losing-market-share-customer-trust-in-the-wake-of-data-breach) [Lance Stone](https://ontimetech.valeonetworks.com/blog/author/ulisticadmin) : Jan 12, 2015, 2:21:10 PM While businesses are increasingly aware of the many dangers that cyber-attacks can present to their company, it seems that they still aren’t entirely... [Managed IT Services](https://ontimetech.valeonetworks.com/blog/tag/managed-it-services) [Read More](https://ontimetech.valeonetworks.com/blog/save-your-business-from-losing-market-share-customer-trust-in-the-wake-of-data-breach) ![OTT White logo](https://ontimetech.valeonetworks.com/hs-fs/hubfs/VN%20-%20Division%20Logos/OTT%20Logo/OTT%20White%20logo.png?width=524&height=140&name=OTT%20White%20logo.png)   ##### About About On Time Tech is an IT Support and Computer Services company serving California. We provide services to the areas in and around We know businesses like yours need technology support in order to run highly-effective organizations. 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