On Time Tech

Ah Ha…The Secret To Being More Competitive Revealed

Written by Lance Stone | Mar 21, 2017 3:52:44 PM

How IT Managed Services Helps Small & Medium – Sized Businesses More Competitive

Small and medium-sized businesses, especially startups, have limited or no IT staff. Many companies in these categories turn to a managed service provider for daily IT chores including backup and data recovery services based in the cloud.  

Business people! – ask yourself if the business you run uses IT to support your core competencies, or, do your IT people spend the day helping other employees install and run programs, get the laser printer to print, setting up email for new staff and a thousand other daily tasks that preclude IT staff from doing what they should – helping the company give its customers the best core services that the firm offers.

Small and medium-sized businesses, especially startups, have limited or no IT staff. The staff that they do have are usually overwhelmed with trivial daily tasks that are time sinks that prevent them from doing anything that helps the company excel at its core competencies.

To solve this, many companies in these categories turn to a managed service provider for daily IT chores including backup and data recovery services based in the cloud.

What Makes IT Managed Service Providers So Attractive?

IT Managed Service Providers (MSPs) offer affordability, security, access, backup and data recovery, and other critical features. That is the short answer – but, let’s learn more.

Affordability

Using a cloud-based MSP gives you a predictable monthly subscription expense that you know based upon your agreement with the MSP. Off-the-bat, you reduce your IT infrastructure costs, when you sign up with an MSP your staff can reach company data and programs just by accessing the internet. This means you have no need for servers, hardware for switching and backup and no need for hosting programs on site – you just upload them to your MSP. Enhanced affordability is based on less need for costly IT infrastructure and less IT staff. Your monthly IT managed service costs are entirely predictable.

Experienced and Trained Staff

The staff at an IT managed services provider are well-trained. Also, they are exposed to every IT challenge imaginable and this experience helps assure that your company stays up and running. Moreover, MSP staff is on premise 24/7 to respond to any emergencies that may occur. Most small businesses just cannot afford this experienced around the clock IT staffing.

MSP Engagement Makes You More Competitive

If you are a “little guy” in an industry dominated by large companies, you cannot match their in-house IT ability. But, an MSP in your corner levels the playing field as your subscription is one among many. This breadth of clients gives an MSP the capital to access the latest technology and keep you competitive as far as IT is concerned.

Security and Compliance

MSPs offer the most recent advancements in security. They have up-to-date hardware firewalls as well as software firewalls. They make sure that all updates to the OS and programs are received and installed. They audit your own connected devices remotely. In short, they provide more and better security than you can in-house. For 21st century businesses, this is critical as it has a significant impact regarding compliance with HIPAA, the FTC, and other regulatory agencies.

Company Piece of Mind

When you outsource your IT to an MSP you gain peace of mind knowing that:

  • You can rely on your email, computer network, databases, and internet access to be running appropriately for your business needs.
  • Your IT provider has the right number of staff to deal with issues such as computer network updates, repairs, and maintenance.
  • Gives you a predictable fixed monthly IT expense

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